Sales and Ordering Policies

Torque Products Canada / M & L Testing

Industrial quality torque wrenches, torque testing, and calibration equipment

Shipping Policies and Charges

  • Standard shipping: UPS Ground
  • Canadian Orders
  • US Orders
  • International Orders
  • Orders received by noon EST ship within 24 hours (Monday-Friday)

Sales Tax

  • Canadian Orders: Subject to provincial sales tax and GST (auto-calculated by location)
  • US Orders: No provincial sales tax or GST (except GST on shipping)
  • International Orders: No provincial sales tax or GST (except GST on shipping)

Product Returns

  • Must be pre-authorized
  • Claims within 30 days of shipment
  • Must be in excellent unused condition
  • Subject to 30% restocking fee
  • Defective products repaired/replaced free of charge
  • Returned at customer’s expense

Return Address

Torque Products Canada
c/o M&L Testing Equipment 1995 Inc.
354 MacNab Street, Unit A
Dundas, Ontario L9H 2L2
ATTN: RETURNS
Phone: (905) 689 7327
Toll Free: (800) 263 9244
Fax: (905) 689 3978